Business leaders should go after what they want with a clear vision and unrelenting perseverance. Jack possesses an unwavering tenacity.That’s how to grow – as a person, leader, and company. He doesn’t look to hire those with subordinate skills – rather, he hires those whose technical skills and otherwise are greater than his own. Basically, if everyone is striving toward the success of a single person, people won’t necessarily be on board – but when everyone strives toward the success of a single, common goal? Something beautiful happens. Ma’s approach was to unify employees, partners, and investors under common goals. Regardless of how long or hard you try, you’ll never get every person involved in your company to trust or listen to you. When the company succeeds, so too do employees, who share in the company’s ownership. His goal was almost outlandish: to give China a renewed sense of purpose. Jack knows how to create a mission – and continuously strive to meet it.By doing so, he can provide the best service. Rather than coming at business from a technological standpoint, Ma can see his products the way his customers do. Jack Ma can see things through the customer’s eyes.His sense of strong character helped him build Alibaba on a strong foundation of loyalty. Let’s take a look at these qualities a bit closer: What qualities make a person a powerful leader? Jack Ma’s leadership abilities boil down to six must-have attributes. He also believes in investing in his employees, both monetarily and otherwise, as a fundamental principle of business.Ĭharacteristics of Jack Ma Leadership Style For others hearing his stories, the takeaway is clear: “ if Ma has made it in spite of the numerous rejections he has received, so too perhaps can I succeed if I persevere too.” He has shared personal stories of how he was rejected from Harvard ten times, and how he was the only rejected applicant of 24 to apply for a job. Ma is famously charismatic, which translates easily to being an inspirational figurehead for his employees. Jack Ma and other transformational leaders possess four specific elements in their nature. While a laissez-faire leader doesn’t fully relinquish full decision-making to a team, they are more hands-off than an autocratic leader. Still, it is the employees who must take full responsibility for outcomes of their choices. Ma trusts their judgements, but is willing to provide guidance. He believes in not getting too involved in the day-to-day decision-making of employees but instead empowering them to thrive in their own creativity, and to depend on their own experiences and resources as they strive towards goals.īy definition, this approach to leading a team has a foundation of confidence in the abilities of employees. Jack Ma’s approach is one without micromanagement. A laissez-faire leadership style translates to a hands-off approach in which more trust is bestowed upon employees. The term laissez-faire is normally used in economics and political policies, but it’s also frequently used in business. Certainly, it spurs employee action but it’s overly restrictive. It gives them little freedom to creatively come up with ideas or make autonomous decisions. This type of leadership approach limits employees as Jack sees it. One thing is clear from analyzing Ma’s leadership style, he is not an autocratic leader – even though his roots were closely aligned with this approach. We’ll examine in more detail below the many evolutions of Jack Ma’s leadership style. Over the years, Ma has employed various management techniques while at the helm of Alibaba – the combination of which have strengthened the company, as well as bolstered employee loyalty and motivation. Ma had a dream of evolving how China does business and, thanks to his leadership qualities, he has made quite the impression. He received Asian Award’s Entrepreneur of the Year in 2015, and in 2017, he made Forbes’ list of World’s Greatest Leaders. In 2014, Forbes ranked Ma the 17th richest person in the world. The company’s foundation is built upon Jack Ma’s ever-evolving leadership style.īorn in September of 1964 as Ma Yun, Jack founded the Alibaba Group in April 1999. Jack Ma is responsible for founding one of the most visited online companies in the world – Alibaba ( BABA).
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